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The Value Of Accountability In Business

Updated: Apr 15


Words such as accountability are often thrown around in business. 


But do you really know what accountability in business means? 


And are you using accountability to fuel success of your business? 


Or is it just another buzzword being added into conversation? 


Either way, accountability in business is an essential tool. Here we discuss the value of accountability and how you can gain success from using it correctly. 


What is accountability?


To use a dictionary definition: 


Accountability - the fact or condition of being accountable; responsibility: lack of accountability has corroded public respect for business and political leaders.


Therefore, in business accountability refers to the employer and employee taking responsibility and ownership for projects and tasks they are working on, including the outcome and result. 


How can I use accountability for my business or franchise?


Accountability can be used to measure and define objectives and results clearly. 


In order to create a strong sense of employer and employee accountability you need to know what the goals and direction of the business are. 


Think about it like this. If you don’t know what the end objective of the business is, how can you be held accountable for achieving the desired results.  


Accountability allows employers and employees to be in control of their own decisions, the work they produce and the end result. 

In addition, taking time and effort to train your staff well will assist in this process. 


How do I get the message to my employees?


Communication goes in a number of directions. To achieve accountability, employers must communicate well to their employees about the objectives and results of the business. 


Communication involves telling others things, listening to others speak and asking questions. 


How can I create an accountable workplace?


To create a successful environment for accountability in business, you first need to create a culture of honesty. 


People who uphold a business with values of honesty and integrity will value accountability at a higher level. They will be more likely to speak up during projects and meetings and acknowledge where they are at with a project. 


A culture of honesty allows employees to give accurate descriptions of the results they are actually achieving without worrying about repercussions for not always succeeding. 


Is accountability only negative? 


An important point to finish on, is that accountability works for both positive and negative, success and failure situations. It’s just as important for people to acknowledge and show accountability for the work they do well! 


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